faqs

PAYMENT

we accept visa, mastercard, american express and paypal and will email you to confirm your purchase and shipment.


SHIPPING

shipping is via usps, which is traceable, trackable, & speedy (3-5 business days in the U.S.) international orders are also shipped via usps but can take up to 3 weeks depending on customs.

orders placed will generally ship within 3-5 business days.

we are not responsible for lost or stolen packages delayed by the postal service.

SALES

all items listed on sale are final. 

all orders placed during sales & promotions are final. 

discounts, sales and promotions can not be applied to orders that have already been placed. 

only one discount code can be applied per order. discount codes can not be combined.

no returns or exchanges will be accepted.

RETURNS

returns and exchanges are judged on a case-by-case basis and will be refunded for bean goods credit only.